Legal notice

1. Owner details

In accordance with article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the details of the website owner are as follows:

• Owner: PROCALOR HEATING & POOLS S.L.
• Tax ID (CIF): B76649805
• Registered office: Calle Santa Amelia, 18, Las Torres de Taco, 38108 San Cristóbal de La Laguna (Santa Cruz de Tenerife), Spain
• Registration: entered in the Companies Register of Santa Cruz de Tenerife, volume 3352, folio 1, sheet no. TF-54.300, 1st entry
• Phone: +34 922 61 15 00
• Email: info (at) procalor (dot) es
• Activity: supply, installation and maintenance of pools, heating and cooling, solar energy and water treatment.

2. Purpose and acceptance

The website provides information about the products and services of PROCALOR HEATING & POOLS S.L. and allows you to request quotes and contact the company. Access is free of charge, apart from the cost of your connection, and no registration is required.

Using the website makes you a user and implies acceptance of this legal notice, the privacy policy and the cookie policy.

3. Terms of use

Users agree to use the website and its content lawfully, in good faith and in accordance with this legal notice. In particular, users agree not to:

• use the website for unlawful purposes or in a way that harms third parties;
• introduce viruses or any other system that could damage the website or other users’ devices;
• send false information or third-party information without their consent through the form;
• attempt to access restricted areas or systems of the owner.

Information about products, features and prices is for guidance only and does not constitute a binding offer. The terms of each job are set out in the quote accepted in writing.

4. Intellectual and industrial property

The content of the website (texts, photographs, design, logos and code) belongs to PROCALOR HEATING & POOLS S.L. or is used with the permission of its owners, and is protected by Spanish Royal Legislative Decree 1/1996 (Intellectual Property Law) and Law 17/2001 on Trade Marks.

Third-party trade marks and logos (Hayward, Totally Hayward, Viessmann, Passion Spas, Roth, ELCO, OASE and others) belong to their respective owners and are shown to identify the products we distribute.

Reproduction, distribution, public communication or transformation of the content without express written permission is prohibited, except for personal and private use.

5. Liability

PROCALOR HEATING & POOLS S.L. endeavours to keep the information accurate and up to date, but does not guarantee that it is free of errors or that the website will be continuously available, and is not liable for damage arising from interruptions, technical errors or misuse of the website by users.

Technical documents (data sheets and PDF catalogues) belong to the manufacturers; in the event of any discrepancy, the official information of each manufacturer prevails.

6. Links to other websites

The website contains links to third-party services (Google Maps, YouTube, WhatsApp, Facebook, Instagram and manufacturers’ websites). The owner does not control those websites and is not responsible for their content or privacy policies, which we recommend you read.

7. Data protection and cookies

The processing of personal data is explained in the privacy policy, and the use of cookies in the cookie policy.

8. Applicable law and jurisdiction

This legal notice is governed by Spanish law. To resolve any dispute, the parties submit to the courts of San Cristóbal de La Laguna, unless the law provides otherwise. If the user is a consumer, the courts of their place of residence shall have jurisdiction.

Consumers may also refer disputes to the Consumer Arbitration Board of the Canary Islands (Junta Arbitral de Consumo de Canarias).